Returns
To request a return, please contact our customer service. All returns must have an RMA number, as items returned without an RMA number cannot be processed our warehouse. Please review the policies below:
- Addresses cannot be changed once the order has been submitted.
- All items are eligible for return for 21 days after receipt.
- Unless the item is defective, the buyer is responsible for return shipping.
- We do not refund shipping charges.
- Buyer is responsible for the item during return shipment.
- Items must be returned in the state they were received, with all the accessories included.
- 20% restocking fee will be applied for all authorized returns.
- 50% restocking fee will be applied for all unauthorized returns.
- Refund or credit will be issued within 30 days of your return being received and verified condition.
- For any shipments returned to us due to a bad address, refusal upon delivery, or cancellation within 24-48 hours of placing an order; there will be a 30% cancellation fee charged. Shipping and handling charges are non-refundable.
- We have the right to cancel any order for any reason.