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Returns

To request a return, please contact our customer service. All returns must have an RMA number, as items returned without an RMA number cannot be processed our warehouse. Please review the policies below:

  • Addresses cannot be changed once the order has been submitted.
  • All items are eligible for return for 21 days after receipt.
  • Unless the item is defective, the buyer is responsible for return shipping.
  • We do not refund shipping charges.
  • Buyer is responsible for the item during return shipment.
  • Items must be returned in the state they were received, with all the accessories included.
  • 20% restocking fee will be applied for all authorized returns.
  • 50% restocking fee will be applied for all unauthorized returns.
  • Refund or credit will be issued within 30 days of your return being received and verified condition.
  • For any shipments returned to us due to a bad address, refusal upon delivery, or cancellation within 24-48 hours of placing an order; there will be a 30% cancellation fee charged. Shipping and handling charges are non-refundable.
  • We have the right to cancel any order for any reason.